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🛡️ Quality Assurance & Compliance (QM)

Detailed Functional Elaboration: Inward Inspection Lots, In-Process Sampling, CAPA Workflows, and Non-Conformance Tracking.

📌 Enterprise Quality Control Framework

The Quality Management (QM) module integrates quality assurance into every stage of the supply chain. It enforces automated quarantine holds on incoming shipments until certified by laboratory testing and tracks Corrective and Preventive Actions (CAPA).

Core Quality Functions

  • Inspection Lot Generation & Sampling Plans (AQL)
  • Laboratory Test Results Entry & Certificate of Analysis (CoA)
  • Automatic Stock Quarantine & Release Authorization
  • Non-Conformance Report (NCR) & CAPA Tracking
  • Calibration & Gauge Management

ERP Inter-Module Integrations

  • Stores: Blocks quarantined stock from being issued to production.
  • Procurement: Feeds defective material reports into vendor rating calculations.
  • Manufacturing: Stops work order execution if in-process sampling fails.

🔬 Quality Data Entities & Metrics

Primary Data Entities

  • Inspection_Lot (Lot ID, Material Code, GRN No, Sample Size)
  • Quality_Result (Lot ID, Parameter Name, Target Value, Observed Value, Result)
  • CAPA_Record (CAPA ID, NCR No, Root Cause, Action Plan, Target Date)
  • Certificate_Of_Analysis (CoA No, Batch ID, Release Date, QA Sign-off)

Quality Performance Indicators

  • First Time Right (FTR %) Rate
  • Customer Return Rate due to Quality Defect (PPM)
  • CAPA Resolution Closure Lead Time (Days)
  • Cost of Poor Quality (COPQ) as % of Sales Revenue